Shipping policy

Last updated: 1/14/2026

Thank you for shopping with The Working Woodsman. Below you will find important information regarding our shipping policies and procedures.

Order Processing Time

All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.

If we are experiencing a high volume of orders, processing times may be delayed. We will notify you if there is a significant delay with your order.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: [5-8 business days]

  • Expedited Shipping: [2-3 business days, if offered]

Delivery times are estimates and not guaranteed. Actual delivery times may vary due to carrier delays, weather, customs processing, or other factors beyond our control.

Free Shipping

We may offer free shipping promotions from time to time. Any free shipping offers will be clearly stated on our website or at checkout and may be subject to specific terms and conditions.

Shipping Carriers

We ship using trusted carriers such as:

  • USPS

  • UPS

  • FedEx

Carrier selection may vary depending on order size, weight, and destination.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • Orders returned due to incorrect or incomplete addresses may be subject to additional shipping fees for reshipment.

Lost or Stolen Packages

The Working Woodsman is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If your tracking shows “delivered” but you have not received your package:

  • Please check with household members, neighbors, or building management

  • Contact the carrier directly for further assistance

Damaged Orders

If your order arrives damaged, please contact us within [48 hours] of delivery with:

  • Your order number

  • Photos of the damaged item(s) and packaging

We will evaluate the issue and assist you in accordance with our policies.

International Shipping

– No International Shipping

At this time, we do not offer international shipping.

Returns & Exchanges

Shipping costs for returns or exchanges are handled in accordance with our Refund Policy, which can be viewed on our website.

Contact Us

If you have any questions about shipping, please contact us at:

The Working Woodsman LLC
📧 theworkingwoodsman@gmail.com
📞 (404) 654-0684 / 2860 Englewood Dr. Cumming Ga, 30040.